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Our Flexible Clinic Policy

Stuff happens, and sometimes you need to cancel your appointment with us. We get it. If you need to cancel or reschedule, contact us 48 hours before your appointment, just give us a call or shoot us a message letting us know. If you don’t let us know or have to cancel/reschedule less than 48 hours before your appointment, we take a $20 cancellation charge as a fee (sorry no exceptions).


All service and gift card sales are final sale.

Talk to us to find out more.

Beauty Product Cream


Be Considerate

Please be courteous to the staff and other clients at Merlot Beauty and make sure you arrive on time for each appointment. If it is your first time here, we ask everyone to arrive 15 minutes early to complete consent forms. If you are more than 15 minutes late, we may have to reschedule your appointment for another time. If you are running late, the best thing to do is let us know so we can minimize any disruption to our staff and other customers.

Clay Facial Mask

How To Prepare for Laser Hair Removal

It is mandatory to prepare for your sessions. Please read fully.


  • The best way to minimize the risk of side effects is to avoid UV exposure for 14 days pre- and post- treatment.

  • Avoid sunburns and tans for at least 2 weeks prior to treatment.

  • Avoid sunless tanning products for 14 days before treatment.

  • Provide your technician with an accurate and up to date medical history in order to receive safe and effective treatments.

  • Side effects are uncommon but may include Hyperpigmentation (darkening of skin), Hypopigmentation (loss of skin pigmentation), mild to moderate burns or blisters, permanent skin discoloration, temporary redness, follicular edema (little pink/red “puffiness and small bumps like “goose bumps”), swelling and itching in the treated area, hives, rashes, bruising, and lack of desired results.

  • Clients who are pregnant cannot be treated.

  • Technicians cannot treat over tattoos.

  • If you have epilepsy, notify us.


  • The area to be treated must be clean-shaven fully. There cannot be any hair present on the surface of the skin being treated. Unshaven clients will be rescheduled. For areas that need to be lightly shaven - there is a $35 shaving fee.

  • Do not use all alpha hydroxy and beta hydroxyl products (AHA/BHA), hydroquinone, retinols/retinoid, Tazorac, and Differin for 7 days before treatment.

  • Please shave within 12 hours of your appointment time.

  • Please arrive with clean dry skin. No lotions, fragrances, lip balm, deodorant, etc.

  • Avoid UV exposure 14 days prior to your treatment.

  • Clients who are sunburned or tanned must wait 2 weeks before being treated to avoid additional skin damage.

  • Avoid sunless tanning products 14 days prior to your treatment. It is recommended that you exfoliate the area to remove any residual color.

  • Clients should come to appointments with clean skin in the area to be treated. All clients who are treating any part of their face or neck will be required to cleanse their entire face in the clinic.

  • Avoid chemical peels and other laser procedures in the area to be treated for 2 weeks prior and 2 weeks after your laser treatment.

  • Clients with any abnormal lesions, moles, or spots on the area to be treated must be cleared by a medical practitioner prior to treatment.

  • Clients must stop waxing, tweezing and chemical epilation 3 weeks prior to treatment.

  • If you are prone to cold sores, it is highly recommended to take an anti-viral medication (such as Valtrex) prior to your treatment. Clients with active cold sores will not be treated.

  • Clients who have used Accutane or similar products within the last 6 months CANNOT have laser hair removal treatments.

  • Client should not perform any physical activity that increases body temperature or blood pressure within 2 hours before and after treatments.

  • If you have Botox or dermal fillers in the area to be treated, wait 14 days both before and after injection to receive treatments.

  • Antibiotics may increase photosensitivity. We recommend that you check with your personal physician prior to receiving laser treatments if you are taking a long-term antibiotic. If you become ill and begin taking an antibiotic, you will need to be off the medication for 7 days before laser treatment.


  • If you are unsure, please contact us about treatment areas (ex: half leg vs full leg, start/end point)

  • Clients with red, grey, or blonde hair in the area to be treated should consult with a technician prior to receiving treatments, as the laser is less effective on these hair colors.

  • During your treatment you can expect slight discomfort, like a rubber-band snap on your skin.

  • You may experience slight redness, bumps, and swelling in the treated area for up to 72 hours. If these conditions persist use topical creams such as hydrocortisone.

  • Allow a minimum of 7 to 14 days post treatment for hair to “fall out" or shed from the skin.

  • For best results, allow your technician(s) to customize your treatment schedule based on your needs.

    • Be advised, clients may not bring children under the age of 12 to their appointments.


  • Avoid extended UV exposure for 7 days post-treatment.

  • Keep the treated areas clean and dry.

  • If blisters occur, do not puncture. If skin is broken, apply an antibiotic ointment until healed.

  • Tylenol is recommended for post-treatment discomfort.

  • Over the counter medication is recommended for post treatment discomfort. You may also apply Restorative Gel (highest recommended), cool towels, ice packs to alleviate discomfort due to heat.

  • Avoid using seat warmers immediately after treatment. 

  • Avoid any additional laser treatments or chemical procedures on the treated area for at least 2 weeks post-treatment or until healing has occurred.

  • Using a broad-spectrum UVA/UVB SPF 30 or higher is critical when receiving laser treatments and is recommended ongoing for maintenance.

  • If you experience any side effects, such as hypo- or hyper-pigmentation, prolonged redness or swelling, a histamine reaction, or blistering, call or come in for instructions on treatment.

  • To achieve the best results, complete the full treatment schedule at the intervals recommended by your technician.

  • Exfoliate treated areas to minimize risk of ingrown hairs 1 week after treatment.

By booking an appointment with Merlot Beauty, you agree to our policies, and all terms and conditions. Please contact us if you have any questions or concerns. Thank you.

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